Last updated: 07.04.2026
This Privacy Policy describes how [COMPANY NAME], UIC: [UIC], with registered office and management address at: 76 Hristofor Columb Blvd, Sofia, Bulgaria, hereinafter referred to as the “Controller”, processes the personal data of users of the website parkingairportsofia.com.
1. What Data We Collect
Depending on how you use the website and our services, we may collect the following categories of data:
- name;
- phone number;
- email address;
- booking-related data – date and time of arrival and return;
- vehicle data, if provided;
- content of messages sent through the contact form or by email;
- technical data – IP address, device type, browser, cookies, and website usage data.
2. Purposes of Processing
We process personal data for the following purposes:
- receiving, processing, and confirming bookings;
- contacting the customer regarding a submitted request or booking;
- organizing transfer and service delivery;
- sending service-related information;
- fulfilling legal obligations;
- improving the website, security, and user experience;
- preventing misuse and protecting our legitimate interests.
3. Legal Basis
Personal data is processed on one or more of the following legal grounds:
- taking steps at the request of the data subject prior to entering into a contract;
- performance of a contract or a service requested by the customer;
- compliance with a legal obligation;
- legitimate interest of the Controller;
- explicit consent, where such consent is required.
4. Data Recipients
Personal data may be disclosed to:
- employees and contractors handling bookings and customer service;
- hosting, technical, and IT service providers;
- payment service providers, if online payments are used;
- accounting, legal, or administrative consultants;
- state and municipal authorities, where required by law.
We do not sell personal data to third parties.
5. Retention Period
We store personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.
- booking data – for the period necessary for service provision and accountability;
- correspondence – for a reasonable period for customer service purposes and protection in the event of disputes;
- data in accounting documents – in accordance with the applicable legislation.
6. Cookies
The website may use cookies and similar technologies for proper functioning, traffic analysis, security, and improvement of services.
Cookies may include:
- necessary cookies – for the basic functioning of the website;
- analytical cookies – for statistics and website improvement;
- functional cookies – for remembering preferences;
- marketing cookies – if such are used and only where a lawful basis applies.
The User may manage or delete cookies through their browser settings, although this may affect some website functionalities.
7. Protection of Personal Data
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or unlawful disclosure.
8. Rights of Data Subjects
Each user has the right, where applicable, to request:
- access to their personal data;
- correction of inaccurate or incomplete data;
- deletion of personal data;
- restriction of processing;
- objection to processing;
- data portability;
- withdrawal of consent previously given, where processing is based on consent.
9. Submitting a Request
To exercise your rights regarding personal data, you may contact us at:
Email: office@parkingairportsofia.com
Phone: +359 892 231 874
Where necessary, we may request additional information in order to verify the identity of the applicant.
10. Complaint to a Supervisory Authority
If you believe that your rights have been violated, you have the right to file a complaint with the Commission for Personal Data Protection in the Republic of Bulgaria.
11. Children’s Data
The website and services are not intended for children, and we do not knowingly collect personal data from persons under the age of 18 without the necessary legal basis or consent.
12. Changes to This Policy
We reserve the right to update this Privacy Policy. The current version will be published on this page and shall enter into force from the date of publication.
13. Contact Information
If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us:
- Company: [COMPANY NAME]
- UIC: [UIC]
- Address: 76 Hristofor Columb Blvd, Sofia, Bulgaria
- Email: office@parkingairportsofia.com
- Phone: +359 892 231 874
- Website: http://parkingairportsofia.com